Free Issue Valve Service: Send Us Your Ball or Butterfly Valve, We'll Handle the Actuation
If you've bought a ball valve or butterfly valve direct from the manufacturer — or you have stock sitting on your shelves — our free issue valve service takes that valve, fits the right actuator and accessories, tests the full assembly, and ships it back ready to install.
No valve markup. No sourcing delays. Just clean, cost-effective actuation on the valves you already own.
What Is a Free Issue Valve Service?
A free issue valve service is simple: you supply the valve, we supply everything else. You save the cost and lead time of buying a new valve through us, and you still get a fully actuated, tested, and documented assembly delivered to site.
The free issue model is especially popular with maintenance teams, project engineers, and OEMs who have preferred valve brands, existing stock, or a contractual obligation to use specific manufacturers. Our free issue valve service removes the friction of sourcing and lets you focus on the actuation package itself.
Supported Ball Valve Manufacturers
Our free issue ball valve service covers the major manufacturers used across oil and gas, chemical, pharmaceutical, water treatment, and general industrial plants. Send us your ball valve from any of the following and we'll handle the rest:
If your ball valve is from a manufacturer not listed above, get in touch anyway. We can almost always mount an actuator to it, provided the mounting dimensions and torque data are available. Our engineers regularly work with less common ball valve brands and bespoke designs, so the free issue service isn't limited to the list above.
Supported Butterfly Valve Manufacturers
Our free issue butterfly valve service covers the following manufacturers, from high-performance triple-offset valves through to resilient-seated wafer and lugged designs:
As with ball valves, if your butterfly valve isn't on this list we can still help — just send over the datasheet and we'll confirm the fit. The free issue butterfly valve route works equally well for single replacement valves and full project schedules running into hundreds of units.
Why Use a Free Issue Service?
Three reasons customers choose the free issue route over buying a complete actuated package:
1. Cost. You've already paid for the valve. Paying a second margin on the same valve through an actuation supplier doesn't make sense. A free issue service cuts that cost out entirely and typically saves 15–30% on the finished actuated assembly.
2. Control. You pick the valve — the exact manufacturer, body material, trim, pressure class, and end connection your spec demands. We actuate what you send. That matters on projects with approved vendor lists, plant standardisation policies, or legacy equipment that needs to be matched exactly.
3. Speed. If the valve is already in your stores, there's no valve lead time to wait through. Actuation and accessory fitting can usually happen inside a week once we receive the valve. For breakdowns and shutdowns, the free issue service is often the fastest route to an actuated valve on site.
How the Free Issue Service Works
The free issue process is straightforward. Here's exactly how it runs from first contact to delivery.
1. Get In Touch and Tell Us Your Spec
Let us know your valve details, actuation requirements, and any accessories needed — we'll handle the rest.
That means confirming the valve manufacturer and model, the actuator type (pneumatic double-acting, pneumatic spring return, or electric), fail position, air supply pressure, and any accessories: solenoid valves, limit switches, positioners, filter regulators, or switchboxes. If you're not sure what you need, our engineers will talk it through and recommend a spec based on the duty.
2. Send Us Your Valve
Ship your free issue valve to our workshop, ready for assembly. Most customers send via next-day courier or include valves on an existing delivery run. We'll confirm receipt and flag any concerns — damaged packaging, wrong trim, missing handles — before we start work. The valve stays under our care from the moment it arrives to the moment it leaves.
3. We Actuate and Build to Spec
We mount the actuator, install accessories like solenoids and switchboxes, and fully test the assembly. Every build is function-tested — open, close, end-of-travel signals, fail-safe operation — before it leaves the workshop. You get a test report and a certificate of conformity with the assembly as standard.
4. Shipped Back to You — Fast
Your completed valve is dispatched for next working day delivery, ready to install straight away. No re-commissioning, no surprises on site, no missing accessories. Just bolt it in and go.
What the Free Issue Service Covers
Beyond the actuator itself, our free issue valve service handles everything needed to turn a bare valve into a working actuated assembly:
- Actuator sizing for the specific valve torque and safety factor
- Mounting kit design and manufacture where an off-the-shelf kit doesn't exist
- Solenoid valve selection and wiring
- Limit switch box fitting and setup
- Positioner mounting and calibration for modulating duties
- Filter regulator and tubing
- Full function test and certification
- Protective packaging for transit
If you need ATEX-rated accessories, stainless steel mounting kits, or SIL-rated solenoids, just tell us on the initial enquiry. We build to whatever zone, temperature range, or safety rating your project demands.
Typical Lead Times
For standard free issue ball valve and butterfly valve builds, lead time is typically 3 to 5 working days from receipt of valve. Simple single-unit builds can often turn around in 48 hours if needed. Complex builds — SIL-rated, exotic materials, multi-accessory packages, or large batches — may take longer, but we'll confirm at quotation stage so there are no surprises.
For urgent breakdown work, tell us when you send the valve and we'll prioritise accordingly.
Who Uses Our Free Issue Valve Service?
The free issue valve service is used across a range of industries and roles:
- End users with existing valve stock or preferred manufacturers
- EPC contractors on live projects with free issue valve schedules
- OEMs building skids, packages, and modular plant
- Maintenance teams replacing manual valves with actuated ones
- Distributors supplying valves who want a trusted actuation partner
- Water and wastewater operators standardising on specific butterfly valve brands
If any of that sounds like you, the free issue route will almost certainly save time and money versus buying a full actuated package from scratch.
Quality, Testing, and Documentation
Every free issue valve service build is backed by full traceability. You receive:
- A function test report documenting the tested open/close cycle
- A certificate of conformity for the actuated assembly
- Actuator and accessory serial numbers for warranty tracking
- Wiring diagrams for solenoid and switchbox connections where applicable
We work to recognised standards across all free issue builds, and all testing is carried out in-house on calibrated equipment. That means the valve you receive back is ready for site installation and handover without any additional testing on your side.
Getting Started
Getting a quote for free issue actuation takes minutes. Send us the valve make and model, the actuation spec, and a list of accessories. We'll come back with a fixed price and lead time — then it's just a case of shipping the valve.
No minimum order. No valve brand restrictions within reason. No hidden extras.
Ready to go? Get in touch today and we'll quote your free issue valve service by return.
